play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 4934426006
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still receive an OTP, click "send OTP" again and wait. If you don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for funds earned from gaming activities, and not for bonus amounts collected. The withdrawn funds are the actual earnings from the gaming activities, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within the app. This will require saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, making the process take anywhere from 30 minutes to 3 hours. However, payment processing can occasionally experience delays, requiring users to wait up to 24 hours. This can impact the overall timeframe for completing a transaction through the app.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus funds for gaming purposes and cannot withdraw them. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Experience exceptional customer service with our dedicated support team, available 24/7, 365 days a year, to assist you with any questions or concerns you may have. Sign up now to take advantage of our generous welcome bonuses and ongoing promotions designed to enhance your gaming journey. At play exchange, we're committed to providing a non-stop entertainment experience that never gets old. Our team is always ready to help, whether you need assistance with a game or just want to chat about the latest gaming trends. We're available around the clock, so you can play whenever and wherever you want. Our welcome bonuses and promotions are designed to give you a head start on your gaming adventure, with generous offers that will help you build your bankroll and increase your chances of winning. And with new promotions added regularly, you'll always have something new to look forward to. So why wait? Sign up now and start experiencing the ultimate gaming experience at play exchange. With our dedicated support team, generous bonuses, and non-stop entertainment options, you'll never want to stop playing. Join the fun and discover a world of excitement and adventure that never ends!
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